Responsible Gambling

Introduction

At Magic Casino, we're committed to providing a safe and enjoyable gaming experience for all our players. We believe that responsible gambling is essential to maintaining a healthy and positive relationship with our games. As a licensed operator, we adhere to strict regulatory standards and guidelines to ensure that our players are protected.

We understand that problem gambling can affect anyone, regardless of age or background. That's why we're dedicated to promoting safe gambling practices and providing tools to help our players stay in control. Our team is here to support you every step of the way.

What Is Responsible Gambling?

Responsible gambling means treating our games as entertainment, not a source of income. It's about being aware of your spending habits and setting limits that work for you. We want to help you have fun while staying safe.

Some warning signs of problem gambling include:

• Increasing bet sizes to chase losses• Gambling beyond affordable means• Neglecting personal or professional responsibilities• Feeling anxious or distressed about gambling

If you're concerned about your own behaviour or someone else's, don't hesitate to reach out for help.

Tools to Stay in Control

We offer a range of tools to help you stay in control:

• Deposit Limits: Set limits on how much you can deposit into your account each day/week/month.
• Wagering Limits: Set limits on how much you can wager on individual games or overall.
• Session Time Limits: Set time limits for your gaming sessions to help you stay focused and avoid excessive play.
• Reality Checks: Receive regular reminders about your spending habits and session times.
• Loss Limits: Set limits on the amount of money you can lose in a single gaming session.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from our games for a specified period.

We're here to support you in making responsible choices.

How to Request Limits or Exclusion

If you need help setting limits or excluding yourself, follow these simple steps:

• Log in to your account and navigate to the 'Account' section.
• Click on 'Responsible Gaming' and select the tool or option you'd like to use.
• Set your desired limit or exclusion period.
• Confirm your changes.

Our team will review and apply your request quickly, usually within 24 hours. If you prefer, you can also contact our support team directly for assistance.

Support for Problem Gambling

If you're struggling with problem gambling, we're here to help. We encourage you to seek professional advice if you feel like gaming is no longer enjoyable or has started to affect your daily life.

Some common signs of problem gambling include:

• Chasing losses• Borrowing money to gamble• Lying about gambling habits• Neglecting other areas of life

Don't hesitate to reach out for help. We recommend contacting the following organisations for support:

• GamCare
• BeGambleAware
• Gambling Therapy

Our team is trained to provide a non-judgmental and supportive service.

Protecting Minors

We take underage gambling very seriously. Our platform has robust age verification methods in place to ensure that only adults can access our games. We also suggest using parental control software to help monitor your child's online activity.

Underage gambling is strictly prohibited, and we urge parents to educate their children about the risks associated with gaming.

Resources and Useful Links

If you're looking for additional resources or support, consider the following:

• GamCare
• BeGambleAware
• Gambling Therapy
• The National Center for Responsible Gaming (NCRG)
• The International Centre for Youth Gambling Research and Education (ICYGRE)

These organisations provide a wealth of information and tools to help you maintain a healthy relationship with gaming.